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Time Management ….Really helped me to understand that time is difficult to manage, but event management as it relates interpersonally – is the highest level of achievement. Doyle - Organizing for Results - June 2006 ….Very informative and practical VanRavenhorst – Embracing Change - May 2006 ….I am looking forward to EMBRACING change! Gasparro – Embracing Change - May 2006 ….Exactly what we needed! Meek – Time Management for the busy Insurance Professional - April 2006
Leadership ….Thank YOU! It was fun and VERY beneficial! J.S. – Fail-Safe Leadership – August 2006 ….I’ve learned to actually write my “Goals” down….I have 100% control of my future. M.M. – Fail-Safe Leadership – August 2006 ….I do have the power and ability to change myself and others…I’ve learned to be responsible with that power. K.R. – Fail-Safe Leadership – August 2006 ….Group discussions were excellent! M.L. – Fail-Safe Leadership – August 2006 ….Group involvement was inspiring and brought group together in purpose and process. R.P. – Fail-Safe Leadership – September 2006 ….Excellent job. Your positive attitude and encouragement to team was well done. R.P. – Fail-Safe Leadership – September 2006 ….Helped me become more engaged in the organization and learn from co-workers. T.H. – Fail-Safe Leadership – September 2006 ….Excellent team building activity and fun too! J.D. – Fail-Safe Leadership – September 2006 Through the Fail Safe Leadership process, I have discovered the keys to unlocking my personal and professional potential. By following the plan I have seen measurable improvement in my performance as a leader and experienced an increase in personal satisfaction along the way. For those asking, “Am I leading in the right direction?’ Fail Safe Leadership will provide you with the tools to identify what’s most important for your situation and assist you in creating a path to success! Make the most of your opportunities today by utilizing the coaching expertise of Five Star Performance and the Fail Safe Leadership process. S.M. - Fail-Safe Leadership - December 2006
Sales ….I thought the group with others was very beneficial…I learned thru participation in the program a. how to plan and execute cgoals, b. The sales cycle explained, and c. how attitude and body language effect the sales process… D.D. – Sales Excellence – September 2006
Customer Service ….We learned celebrating ways that customer service makes a big difference in a company – makes it feel worthwile to be in customer service… K.E. – Beyond Customer Service – October 2006 ….I have started using the goal planning sheet to give structure to short term goals (personally and professionally) M.S. – Beyond Customer Service – October 2006 ….We have learned to communicate better with each other. We all now have the common goal to be super heroes to our customers. M.C. - Beyond Customer Service – October 2006 ….I have a new awareness when it comes to my actions and my daily communications w/customers. M.C. - Beyond Customer Service – October 2006 ….We now work more closely together as a team… S.K. - Beyond Customer Service – October 2006 ….The process produced a more team work orientated atmosphere. D.G. - Beyond Customer Service – October 2006 ….I have begun to focus on my goals instead of others ideas which change constantly. K.G. - Beyond Customer Service – October 2006 ….I have become more effective thru my actions as I am now more aware and focused, I look for opportunities (not problems) and I stick to the plan. J.B. - Beyond Customer Service – October 2006
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